| Issue ID | 1601940 |
| Internal NHTSA # | 11256225 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2019 |
| File date | 06/09/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | After driving my sante fe for little over 1000 miles, i was waiting behind several vehicles at a stop light in hyattsville and my vehicle shut off and wouldn't start. After trying to restart the vehicle for more than 15 minutes, it finally started. I drove to the next stop light and had to stop and the vehicle failed to restart. This happen two more times and then finally it started and i drove back to the dealership in gaithersburg (fitzgerald auto mall). I reported the incident and they claim to be unable to recapitulate the incidence. At around 5014 miles, when i came to a stop light in dc, the vehicle shut off again and would restart. The cops came and push me out of the road and i was then able to restart. I drove to the next stop light and the vehicle shut off again and would start. Eventually, the vehicle started after approximately 10 minutes. I drove the vehicle back to the dealer and was told that there was a performance recall on the vehicle. The vehicle was service and given back to me. The following day driving on germantown road the vehicle shut off again at a stop light. I call the dealer and they asked that i take it back the next day. On my way to the dealer in bumper to bumper traffic the vehicle shut off again. I took back the vehicle to the dealer and told them that i have no confidence in the vehicle anymore and they should replace it. The matter was reported to the manufacturer who refuse to replace the vehicle and offer $500 compensation for my inconvenience which i refuse to accept. I am seeking your assistance to this issue. P. S. I do have picture of the information that was displayed on the dashboard at the time of the incidence and my niece was with me on two of those occasions. |
| Vehicle Mileage at Failure | 5014 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GERMANTOWN, MD |
| VIN pattern | 5NMS33AD1KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |