| Issue ID | 1571603 |
| Internal NHTSA # | 11219053 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2019 |
| File date | 04/06/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 hyundai santa fe. The contact stated that while driving at 75 mph and was about to switch over to the left lane with the left signal indicator light on, the warning left indicator alert sensor light failed as a result, the contact collided side by side with another vehicle. The contact stated that the other vehicle was driving between 75-80 mph, and crashed into the driver front side door, the rear end and the front end bumper and tire of the vehicle. The air bags failed to deploy. The contact stated that she was able to coast to the side of the road. The contact sustained left arm, neck, back, whiplash and a concussion. The contact also stated that half of her body was numb that required medical attention and was informed by her doctor that she had nerve damage and posttraumatic stress disorder. A police report was not filed. The vehicle was taken to massey hyundai dealer, located at 1706 massey blvd, hagerstown, md 21740, (301) 739-6756, but was not diagnosed or repaired and informed the contact that it was not their problem anymore since the vehicle was in an accident. The contact informed the dealer that the safety feature was not functioning. The dealer informed the contact that the safety features were turned off. The manufacturer was notified of the failure and provided a case number: 15818438. The approximate failure mileage was 7,500. |
| Vehicle Mileage at Failure | 7500 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FREDERICK, MD |
| VIN pattern | 5NMS2CAD5KHXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |