| Issue ID | 1611278 |
| Internal NHTSA # | 11269420 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2018 |
| File date | 05/10/19 |
| Component | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 hyundai santa fe. While the contact's father was driving various speeds, he noticed an abnormal odor coming from the vehicle. Once the vehicle was home, the contact opened the front passenger door and noticed that the passenger seat had burned without warning. There was no indication of any flames. The vehicle was taken to green hyundai (1200 s dirksen pkwy, springfield, il 62703, (217) 525-1370) to be diagnosed, but the cause of the failure could not be determined. The dealer stated that the seat cover was cut by an object. The vehicle was taken to an independent mechanic who inspected the seat and confirmed that it was burned by a faulty seat warmer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,845. *ln*jb *tp |
| Vehicle Mileage at Failure | 23845 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CHATHAM, IL |
| VIN pattern | 5NMZU3LB7JHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | GREEN HYUNDAI |
| Dealer's telephone number | 217-525-1370 |
| Dealer's city | SPRINGFIELD |
| Dealer's state code | IL |
| Dealer's ZIP code | 62703 |