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2018 Hyundai SANTA FE Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1553680
Internal NHTSA #	11194354
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2018
File date	01/04/19
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	About a month ago i was driving home to santa fe new mexico with my wife and dog. The vehicle began to sputter and died on the side of the road. I called blue link which is the hyundai road side assistance club and they towed my vehicle into fiesta hyundai in santa fe. At first they said my oil was over filled. I called jiffy lube where i had it service 5 days prior and they sent their manager to hyundai. Upon his arrival the service manager at hyundai said they made a mistake and it was a fuel injector that was stuck on and filed the cylinder with fuel causing the vehicle to shut down. They replace the fuel nozzle after 3 days i got the vehicle back and headed to mckinney texas, i made it to wichita falls texas and the car sputtered and died again this time not even turning over when you pushed the button. Once again i called blue link and they towed the vehicle into hyundai to be serviced. They called me the next day said they would look at it and advise me. They never called me back so i had to call them. They said that the catalytic converter blew off. They said they would have it in the morning. That nerve happened and they have not called me back since and that was 6 days ago. This vehicle pouring fuel into a cylinder is a fire hazard. This time it built up enough combustion to blow the catalytic converter completely off. I do not know the reason for this as of yet as they are non responsive but i have filed a lemon law case against hyundai and am awaiting their decision. This car is not safe and i refuse to get back onto it again. It has stranding myself and my family dog included twice now on the side of the road.. The vehicle was in motion when the engine died both times.
Vehicle Mileage at Failure	27000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SANTA FE, NM
VIN pattern	5XYZWDLAXJGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB2032461F767805 MRHFE1650NP030184 WP0ZZZ97ZAL082751 3C4PDCAB4LT202495 WBAVA71020KR42711 WBA5R1103LFJ01905 ZFFYR51J000134736 W1NFB4GB6RB266894 TRUZZZ8N421025102 WF0SXXGBWSBP30582 ZFA29000000178939 WMWZD71030WN91504

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2018 Hyundai SANTA FE Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2018 Hyundai SANTA FE Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?