| Issue ID | 1608823 |
| Internal NHTSA # | 11267569 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 03/09/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Over one month ago, my gps viewer showed a wrong time. I reset the clock and exited the feature. The clock quit appearing on the screen. At first i didn't notice it. Then when i did, i wasn't able to enter the program to set the clock: it was all dark on the choices. I read both my manuals and nothing in them talked about this problem. I had several friends read the manual and they couldn't find any information to fix this either. I went to the dealer and have it fixed and they said there is no fix for this. The second time i came to the dealer, the technician ordered the whole head unit and they said i have to wait for the order. It's about 4-5 weeks now and i still haven't heard anything. I called last week and they said there is no eta for it. I do not know what to do anymore. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CORONA, CA |
| VIN pattern | KM8SR4HF6HUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |