| Issue ID | 1607428 |
| Internal NHTSA # | 11266501 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 02/09/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Over one month ago, my gps viewer showed a wrong time. I reset the clock and exited the feature. The clock quit appearing on the screen. At first i didn't notice it. Then when i did, i wasn't able to enter the program to set the clock: it was all dark on the choices. I read both my manuals and nothing in them talked about this problem. I had several friends read the manual and they couldn't find any information to fix this either. When i went for an oil change, i found out that this issue was affecting lots of vehicles and they said there was a couple of things they could do to attempt to fix it. Sometimes it worked and sometimes it didn't. Mine didn't. No one contacted me to alert me to the problem (said maybe a cell tower issue when i was at the dealers). I have to access my fitbit to get the time which requires squeezing the sides of it and sometimes scrolling it. Not suppose to use your cell phone for safety, but messing with my fitbit under my jacket is just as bad. Why weren't we notified. Google shows people have been complaining about this problem for some time now. I'm a senior citizen and may not be using correct terms for the gps stuff. It is a safety issue when your eyes aren't on the road as they should be and messing with your fitbit. Yes i can invest in a watch again, but why should i have to do this? Doesn't matter if i am driving or stationary, it doesn't work!!!!! |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WOODBURY, MN |
| VIN pattern | 5XYZUDLB8HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |