| Issue ID | 1405906 |
| Internal NHTSA # | 11021825 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 28/08/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | On may 31st i purchase a new santa fe sport awd 2017 - 21 days after drving the card the dashboard light where coming on for tracking control and downward shifting - when i originally called the dealership i was told maybe i went through a large puddle if they come on again call them back - within three hours of hanging up the phone the same problem started again - i called the dealership - and brought the car in they kept the car for a month stating a master technician from hyundai was looking into it, but they see where there was an issue with the shift. But they were not able to tell me the issue but it seemed to be cured for. While i was driving last week on the highway i hear a thumping sound, i thought i had a flat tire - pulled over no flat - i proceeded to drive and the sound came back - i immediately turned around and brought it back to a local mechanic shop - the mechanic shop informed me that the right front axle and shaft joint was broken and the car was unsafe to drive - i had the car towed to the local dealership who confirmed the same issue and replaced the parts required - they informed me that it was very possible that was the reason why the dashboard lights are coming on originally - the card is branch new and did not even make three months of ownership - i contacted hyundai originally and made a complaint for the dashboard ,lights but never received a reply - i sent an additional email in regards to the new issue and informed them that they should check to see if perhaps this make and model of the card is are experiencing a manufacturing defect ----- i also informed them that i could have died if this axle failed while driving on the highway. - i think there need to an investigation into the matter before someone does end up dying |
| Vehicle Mileage at Failure | 8000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FISHKILL, NY |
| VIN pattern | 5NMZTDLB3HHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |