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2017 Hyundai SANTA FE Steering Problems, Complaints and Defects

Issue ID	1633391
Internal NHTSA #	11297914
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2017
File date	01/09/19
Component	STEERING
Product type code	VEHICLE
Description of the problem	Currently 42k miles, "sticky steering wheel" or "zig-zag" problem started about 10k miles ago. Dealer service techs i've dealt with seem to have never heard of this problem. After verifying that my daughter was really experiencing the zig-zag problem, i lifted the front of her car so that both front wheels were off the ground. With the engine not running, slowly turning the steering wheel right and left would reveal the "sticky" symptom, which is actually at some point the steering wheel hangs for some reason and then it takes increasingly more torque applied to the steering wheel until it breaks free. If this had occurred driving down the road, the result would be a sudden change of direction. This behavior in the steering system should never occur, but should be silky smooth lock to lock. The attached image shows the system from the steering wheel to the bottom of the connecting shaft. I have read reports that the u-joints in the connecting shaft are the problem, or that the mdps (motor driven power steering) unit is the source of the problem. If i were working this problem, i would disconnect the upper u-joint and rerun the steering wheel test. If the hanging problem was still there, then the mdps unit (or perhaps the star shaped coupling within the mdps) should be replaced. Otherwise, the coupling shaft should be inspected for binding of the u-joints. If the joints are sticking, then a replacement shaft is in order. If neither the mdps unit nor coupling shaft are at fault, then the root of the problem must be somewhere below the connecting shaft. This is a serious safety issue that many owners have complained about, and hyundai does not seem to have any desire to acknowledge or to even address the problem. I am a former ase l1 master automotive technician.
Vehicle Mileage at Failure	32000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MUSKOGEE, OK
VIN pattern	KM8SN4HF3HUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

LCETDNP3086000135 4U01C2022AA041057 JTEGD54M50A014446 MNBAXXMAWAFU19489 1VWBT7A33GC031458 2HGED6454MH551294 WP0ZZZ99ZNS227406 SALAG25468A478350 KNDJP3A56J7540098 3JB1WAX44SE000209 SCBBP9ZAXCC074133 MM0UP0YD100112955

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2017 Hyundai SANTA FE Steering Problems, Complaints and Defects, Recalls and Failures

2017 Hyundai SANTA FE Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?