| Issue ID | 1448264 |
| Internal NHTSA # | 11073851 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 05/10/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | This complaint has to do with the aeb ( automatic emergency braking ) system. This was a feature that led me to purchase the car and i discussed it with the salesman at length at the time i purchased it. Shortly after purchasing the car, i started trying to test it to see if and how it worked. I could get no indication it was working without wrecking it. There is supposed to be 3 warning stages according to the manual ( 1 a message on lcd with warning alarms, 2 a 2nd collision warning message and limited control of the brakes, 3 emergency braking ). I never saw any of these. I took it back to the dealer along with a video in which i tested it running over party balloons. They said it was working as designed. I wrote hyundai america and they suggested i take to another dealer which i did and they said the same thing. No one cares or is interested in seeing that the system works. I have attached a couple of still photos i took from my video showing just before and after the collision with the balloons. I have several videos, i could send if interested. Thank you |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OLATHE, KS |
| VIN pattern | KM8SRDHF1HUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |