| Issue ID | 1405413 |
| Internal NHTSA # | 11021448 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 01/06/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Smart cruise control fails to brake intermittently. It is designed to match speed with the car in front of it. It usually works fine, unless another vehicle cuts in front, even if there is enough time to brake. I have to slam on the brakes manually to avoid an accident. This has happened on multiple occasions. I now fear using the cruise control at all, as it does not perform correctly 100% of the time. The dealer said they could find nothing wrong, but this is a very real issue that puts my family at risk. They have now called in a master tech from hyundai to look at it, but i wanted to document this issue. I noticed it first within two weeks of purchase. Hyundai support closed my case several times without action. I bought it 5 months ago. Current mileage is 3462, so it is well within warranty. |
| Vehicle Mileage at Failure | 2500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROOKLYN, NY |
| VIN pattern | 5XYZWDLA0HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |