| Issue ID | 1295141 |
| Internal NHTSA # | 10881942 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 15/04/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | On april 15, our brand new santa fe was involved in an accident. While driving in low speed traffic suddenly, while my fiance rear ended someone. To this day she cannot figure out what happened. She is a careful driver, does not speed and knows that the area were she was driving is high traffic and was coming up to a red light. Both of her hands were on the wheel and she wasn't on a phone or anything. She believes she hit the breaks, and as stated before still does not know what happened. After reading these complaints we are wondering if we had the same issue as someone else who reported and is the cause of the accident. We figured we would report this. We are also wondering if other people are having similar accidents since there has been a major issue getting parts to repair said car (car has now been off the road for 11 weeks most parts required for repair have been externally backordered and hyundai has been extremely unhelpful to help us get our car repaired). The consumer stated the vehicle lunged forward, while slowly depressing the breaks. The manufacturer was notified. Updated 11/2/2017*js |
| Vehicle Mileage at Failure | 2583 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SADDLE BROOK, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |