| Issue ID | 1694606 |
| Internal NHTSA # | 11362328 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 17/09/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | During acceleration from a stop sign/red light or turning the engine hesitates for approximately 5 seconds after several tries before reaching desired speed. When using cruise control on freeways there is a 10 to 15 second delay when accelerating or passing another vehicle which in one instance caused a near accident on a high speed freeway. My vehicle slowed down causing other vehicles go around me passing from the right side lane. These hesitations have caused me several near accidents and makes me not feel confident when driving this car. I have taken the vehicle to the dealership on many occasions and they report no error codes show up and, the mechanic cannot duplicate the problem. However, the dealer replaced the transmission earlier this year. There has been no improvement. I have reviewed many other complaints of this hesitation problem. Will it take death reports to help us owners? My issue began in 2018 right after purchase and the problem is occurring more often now. No help is in sight when hyundai and the dealership refuses to admit the problem and makes me and other owners feel like we don't know our vehicles or our own minds!! We need help before a death occurs not after!! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOISE, ID |
| VIN pattern | 5XYZUDLB4HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |