| Issue ID | 1480123 |
| Internal NHTSA # | 11110425 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 07/07/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Failure to accelerate from a stop position. Pulled off the highway onto the off ramp. Came to a stop then tried to turn left. Vehicle barely moved and had to accelerate to over 2500 rpm and several seconds later to get the vehicle barely moving. Pulled off the road, put the vehicle into manual shift mode to find the transmission is locked into 4th gear and cannot be downshifted to 1st. Vehicle continued to be locked into 4th gear after each stop. Turning off the vehicle and restarting temporarily corrects the problem. Potential major safety issue. Vehicle now with dealer to resolve |
| Vehicle Mileage at Failure | 20500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE WALES, FL |
| VIN pattern | 5XYZU3LB6HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |