| Issue ID | 1379412 |
| Internal NHTSA # | 10990832 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 10/05/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My wife and i have had the same intermittent problem since acquiring our 2017 santa fe brand new in the late spring of 2016. When turning from a stop or making a very low speed turn, and then starting to accelerate, the vehicle will stall and hesitate, not moving or "catching" for 1-2 seconds. This has happened to us approximately 6-8 times. And i've nearly been rear-ended on several of those occasions because i was stalled in front of traffic behind me, also trying to make the turn . Once i barely cleared the intersection at a light when turning left, having the santa fe stall in the face of oncoming traffic. I was nearly broadsided by swift moving, oncoming traffic. Someone is going to be killed if this problem is not fully addressed as soon as possible. The public needs protection and a remedy. I can't imagine hyundai is unaware of this problem. I did a quick google search on the topic, and found many, many postings regarding this exact same set of circumstances. There were hyundai message board complaints, nhtsa complaints, "lemon" law firms whoa are advertising, seeking potential 2017 santa fe owning clients, citing this exact set of facts. It's difficult to confirm exact dates, as this has occurred multiple times. The most recent time it happened was in early may 2017, at an intersection less than a mile from our home, making a left turn from a stop, with traffic lined up behind us. |
| Vehicle Mileage at Failure | 9800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICO, CA |
| VIN pattern | 5XYZUDLB9HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 2 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |