| Issue ID | 1335554 |
| Internal NHTSA # | 10927069 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 14/11/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Intermittently since purchasing the vehicle on 3/28/16, when accelerating from a stop (eg. Merging into traffic), usually turning to the right or left, the vehicle hesitates for what seems to be more that a couple of seconds. The hesitation is enough to cause panic that oncoming traffic will have to stop abruptly to avoid a collision. On one occasion, the vehicle was pulled off the side of the road to get out of the way of traffic because it would not accelerate fast enough. The condition is very worrisome because you never know when it will occur, we can't seem to make it happen on command. The 3. 3l v6 is vey peppy when everything is working right, but you lose confidence in it when these hesitation events occur. Additionally, we have noticed that the vehicle has a hard time selecting a gear when downshifting while moving at around 30-40 mph. What happens is the transmission seems to stay in a "float" condition for an extended period of time and finally will select the gear and accelerate. Don't know if the two conditions are related, but both are scary when acceleration doesn't happen when you press the accelerator pedal. The date of when this happened is for the most recent. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WHITE LAKE, MI |
| VIN pattern | KM8SRDHF6HUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |