| Issue ID | 1318693 |
| Internal NHTSA # | 10907211 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 16/09/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have a 2017 hyundai santa fe limited ultimate and like many people across the usa the car has hesitation when trying to accelerate at speeds below 20 mph. I had the recall / reflash of the computer done on 08/10/16 and the hesitation in turns is a little less abrupt but still present and intermittent. I never had hesitation when 4th gear down shifted to 3rd gear going straight but i now have it along with hesitation when the car down shifts from 3rd to 2nd. I've called hyundai customer service and asked for a buy back and they told me chris from regional will call me back in 3 to 5 business days i've called customer service twice and asked for an update on my case ( case number 9309476) and they just keep telling me regional will call me that was two weeks ago. I have never asked for a buy back on any car and i have been very patient as many people have been across the country but at this point i feel i am going to have to contact a lawyer that handles lemon laws to get any results. In addition hyundai has never addressed the lack of audible warning in the front passenger seat when the occupant does not fasten their safety belt . Good luck to all with same issue. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STATEN ISLAND, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |