| Issue ID | 1312362 |
| Internal NHTSA # | 10898638 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 02/08/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The transsmision fails to shift down upon coming to a rolling stop, such as when coming to a stop at a red light, then the light goes green and you accelerate, or turning in an intersection after coming to a near stop, or after traffic slows and you come to a near stop behind a car, then traffic begins to move and you accelerate out of the slow down. Upon acceleration, the car initially does not respond, then immediately following the hesitation, lurches forward as the transmission finally shifts to a lower gear. This usually occurs at speeds under 10mph. The situation is dangerous as the hesitation is not only abrupt, but leaves you hanging precariously, momentarily dead in the water when acceleration is needed in traffic. This problem has been reported to the manufacturer. The manufacturer feels it is a software glitch. The frequency of the problem is increasing, and may eventually lead to an accident. The vehicle performs well otherwise. |
| Vehicle Mileage at Failure | 800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLAT ROCK, MI |
| VIN pattern | KM8SRDHF0HUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |