| Issue ID | 1292752 |
| Internal NHTSA # | 10876072 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 20/04/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have a 2017 sante fe limited ultimate and when slowing down to between 10 to 15 mph and then trying to accelerate the 3. 3 liter motor 6 speed transmission hesitates when down shifting from 3rd gear to 2nd gear. This hesitation left me in intersections a few seconds longer than i should have been making the cars coming from the opposite direction dangerously close to me. I've been to two hyundai dealerships and after test driving the car with me the hyndai mechanics told me this was the way the cars were designed and without code lights coming on they could not fix the car. Hearing this from hyundai mechanics was not confidence inspiring to learn that without a code light coming on they could not find or fix a problem. Also at highway speeds if you step down on the gas too far the car will down shift to much and the motor will rev up to 6000 rpms resulting the car not accelerating. I had a 2011 sante fe gls with a 6 cylinder motor and it seemed to be more responsive the transmission for that year seemed better matched for the motor and worked flawlessly. Hopefully hyundai finds a fix/update for this problem because there is a lot to like about this car. |
| Vehicle Mileage at Failure | 200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STATEN ISLAND, NY |
| VIN pattern | KM8SRDHF3HUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |