| Issue ID | 1723443 |
| Internal NHTSA # | 11395309 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 01/02/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 15 miles from home in luverne, al 36049 on 2/1/2021, engine light came on and engine sounded like a mis-fire. Had oil changed at huffines hyundai, plano, tx on 1/25/2021 and they did a recall of a 2nd ecm update of software. Emptied suv out on 2/2, went to backup on 2/3 and white smoke pour out of exhaust. Tried to drive to mitchell hyundai enterprise, al, vehicle died, had to have it towed to shop. Just found out today that my vehicle was part of the recall and that i should have been sent documentation about the engine issue. To date we have not received anything about it. According to what i read in the letter, my vehicle is not covered under the recall. The dealership says it is covered, but they have to wait for the company to make up it |
| Vehicle Mileage at Failure | 47450 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LUVERNE, AL |
| VIN pattern | 5XYZW4LA8HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |