| Issue ID | 1713363 |
| Internal NHTSA # | 11385054 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 26/12/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I have had on at least a half dozen times where the vehicle will not accelerate after stopping, and then attempting to accelerate. For example: leaving a parking lot going onto a roadway attempting to accelerate quickly to get up to the speed limit. Attempting to turn left at a flashing red left turn lane traffic light. The vehicle will roll about 10-20', but will not accelerate, like the transmission is not engaging. Sometimes the engine will rev to 4000-5000rpms. I will quickly let off of the throttle, then it will take off. The engine does not rev every time. The dealership replaced a module on the transmission approximately one year ago, but it did not help. They had it for one day in july 2020, attempting to replicate the problem, but to no avail. The most recent incident with the vehicle where this failure to accelerate occurred was 12/26/2020, where upon leaving a service station onto a four lane road, it once again rolled to 10-15 mph, but would not go while the engine rpms went to 4000. As traffic was rapidly approaching i kept my foot on the throttle, and it finally started picking up speed. This is getting to be a dangerous vehicle to drive. |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MUSKEGON, MI |
| VIN pattern | 5XYZTDLB0HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |