| Issue ID | 1548428 |
| Internal NHTSA # | 11190247 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2017 |
| File date | 12/01/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact's client owns a 2017 hyundai santa fe. The contact was a lawyer and stated that his client's vehicle stalled. The client attempted to merge onto the highway, but could not enter the onramp because the vehicle stalled. The vehicle was immediately pulled over to the road shoulder. There were no warning indicators illuminated. The vehicle was taken to danbury hyundai (102 federal rd, danbury, ct 06810, (203) 730-4700) to be diagnosed, but no failure was found. The contact did not know if his client's vehicle was repaired because the mechanic did not provide a straight answer. The contact's client was instructed by the lawyer not to retrieve the vehicle until there was confirmation that the vehicle was repaired. The manufacturer was made aware of the failure and a case manager was assigned. The vin was unknown. The failure mileage was 10,000. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEWTOWN, CT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |