| Issue ID | 1692745 |
| Internal NHTSA # | 11360928 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2015 |
| File date | 24/08/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact stated that while driving the vehicle started to smoke from the exhaust pipe. The vehicle was towed to an independent mechanic and was diagnosed that the engine was burning oil and needed to be changed. The oil was changed in hopes it would repair the failure. The vehicle was then towed to herb connolly hyundai, 520 worcester rd, framingham, ma 01702, and was diagnosed that the engine oil level was perfect on arrival and was not replicating the failure of the smoke. The failure recurred. The vehicle was then towed to mirak hyundai, 1165 massachusetts ave, arlington, ma 02476, where it was diagnosed that too much oil was added. The dealer informed the contact was to pick up the vehicle. The dealer informed the contact that there was no remedy available for the open recall of nhtsa campaign number: 20v520000 (service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 55,000. Part distribution disconnected. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BROOKLINE, MA |
| VIN pattern | 5XYZT3LB8FGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |