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2014 Hyundai SANTA FE Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	1162581
Internal NHTSA #	10691492
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2014
File date	28/02/15
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	Driving on hwy 71 approximately 25 miles south of alexandria, la with the sunroof closed and the interior sunroof liner closed when i heard a loud "explosion" similar to the sound of a shotgun being fired. There was only one vehicle near me, approximately 500 feet ahead of me. I looked to see if the side window had been shot out and to make sure my son, who was sitting in the back, was ok. I then could hear the sound of wind coming from above me. I opened the sunroof cover and discovered a large hole in the forward part of the sunroof, with the remainder of the forward retractable sunroof shattered. I pulled over to the side of the road and noticed that it appeared that the sunroof released upward. I have taken the vehicle to a hyundai dealer and they are trying to say this is the result of something striking the sunroof, and that they have "not seen this before". I have done research and see that there have been several complaints of this happening including a recent recall of hyundai velosters for the same problem.
Vehicle Mileage at Failure	9880
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	GRETNA, LA
VIN pattern	KM8SRDHF5EUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZ1KZBW120884 LBEDMBND2DZ057148 WVWZZZAUZFW057182 1GCFG15X271236736 TSMEYB21S00582279 WP0ZZZYAXTL031452 TMBPB16Y323544845 7JRH60FJ3RG324454 VF1RJB00775497141 SAJKC02E5XFL12620 XLRTEH4300G326101 VCEL220HP00005840

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2014 Hyundai SANTA FE Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2014 Hyundai SANTA FE Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?