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2014 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1644692
Internal NHTSA #	11309433
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2014
File date	14/02/20
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	When the cruise control is active, pushing the button to decelerate occasionally causes the vehicle to downshift and begin accelerating. Manually disengaging the cruise control or pushing the brake pedal halts the acceleration. This appears to be a dangerous failure mode. The dealership that examined the vehicle said this is due to a defective clock spring in the steering column that can cause buttons to perform the opposite task or fail to work at all. The dealer noted that this is not an uncommon issue. The vehicle has approximately 50,000 miles and the repair is not extremely expensive at $485. It seems that it would be much safer if the failure mode was to simply not allow the cruise control to engage when a fault is detected.
Vehicle Mileage at Failure	50000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	QUINLAN, TX
VIN pattern	5XYZW3LA7EGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JN1FAAZE0U0011887 AAPV0272650708923 2T1BURHE9GC544983 1FTEW1E54LFB64433 JS1SH42B000522758 TRUZZZ8NZY1027890 VF7HNMFUC28060655 LGWCA237X9A094112 WUAPWAF58JA904344 WMA06XZZ4LM856362 WF0MXXGCDM4L77672 VF1RFD00961428907

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2014 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2014 Hyundai SANTA FE Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?