| Issue ID | 1284808 |
| Internal NHTSA # | 10870079 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2014 |
| File date | 18/05/16 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I purchased this vehicle the end of june 2014, which i think i got a lemon. My gas release cap would not open and was told that a part needed to be order. I took my car in to south boulevard hyundai yesterday morning, so they (service tech) can open the gas cap so i could put gas in my car. I don't think parts should be breaking like that in the short time that i had the car, so the cap was open and the service tech left the broken piece inside the cap, he then told me that the part will be in next tuesday, iwhich he did not sound convincing. When i first got the car, there was a tear in the visor and it tokkm a couple of weeks to get that replace aafter i pushed them to do it, i was also informed the cabin air filter need to be replaced. I don't think i should be replacing anything other than reg oil filters. Now i hear a slight whisper in the car, then the car almost cut off on me. I can see if i am abusing the vehicle but i am not, all i do is drive to a from work and to the grocery store, now since the gas cap will not close i am afraid to go anywhere think someone may put something in the gas tank or break the cap door off, i don't like driving see my gas cap door is open. I also have a trunk release feature on my key chain but don't have the feature on the car, i called hyunday usa and was told that i should have that feature, and when i contact hyundai on south boulevard in charlotte, nc i was told i cannot get that feature., very disappointing about paying for a $25,000. 00 car, as and cannot get the help that i need, as far as the cabin air filter, the tech stated that i would be smelling something fowl, and i do, and is making my head hurts everytime i get in the car, i just hope i don't get cancel from it. |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHARLOTTE, NC |
| VIN pattern | 5XYZT3LBXEGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
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| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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