| Issue ID | 1692139 |
| Internal NHTSA # | 11360462 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2014 |
| File date | 10/09/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My 2014 santa fe went into "limp mode" and wouldn't travel more than 5 miles an hour. I was told that my engine had no oil and was part of a safety recall. After months of jumping through the hoops with a series of oil consumption tests, i was told that if i replaced a slightly drippy oil pan gasket (a leak so small that it never hit my concrete carport) that hyundai of cumming would send our paperwork to hyundai corporate for a recall of the engine. I never knew that the car completely-shutting-down while driving was a possibility. Apparently, the recalled engines do exactly that! They shut down while being driven with no warning! While driving, my santa fe completely shut-down. No power steering, no power brakes, nothing! No warning lights ever came on to alert me of a problem. The timing of this happening was convenient though as i was going away for 5 days. I dropped my car at the cumming ga dealership. I asked them to replace the oil pan seal and trouble shoot the stalling problem. 5 days they sat on my car. They did nothing. Turns out, they were waiting on the service-rep who did my repair estimate to return from vacation. They were going to wait 11 days without doing the work or talking to me. They said that they didn't do the work because my car did not qualify for the recall. Recall or no recall, i need my car fixed! After showing up in person, i was given a loaner car until they could diagnosis the engine & replace oil pan gasket. This was tues 9/15. They gave me the loaner car until fri. Called on fri, they hadn |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DAHLONEGA, GA |
| VIN pattern | KM8SNDHF4EUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |