| Issue ID | 1675450 |
| Internal NHTSA # | 11339931 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2014 |
| File date | 12/06/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I was not notified of my car's entire engine recall, by mail, email, phone.. Nothing. I was on the busiest freeway (driving the speed limit... 75mph) in the state, and my car's engine failed!! I was scared to death. I could have been killed. It was the most horrible auto experience in my life. I am now scared to drive and can't drive on freeways. The whole ordeal, towing, eventual motor replacement , having to drive back up to exchange rental cars, loaner vehicles, etc., has caused me some ptsd. I was told by the dealer in the town close to where the car motor failed, hyundai did not send out any recall notices. They did not want to be inundated with owners. Yes, the hyundai dealership many miles from my home eventually replaced the motor. However, hyundai did not make it easy for me . Ie., at first, no loaner car available (i had to get a rental car.) i have yet to be reimbursed for my towing and rental car expenses. When i flashback to this, i get upset. I can't afford to sell my car, but do not want to keep it either. Look into this. As i said, i could have been killed or seriously injured. Save others from dying or injury please. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCOTTSDALE, AZ |
| VIN pattern | 5XYZU3LB8EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |