| Issue ID | 1633809 |
| Internal NHTSA # | 11298199 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2014 |
| File date | 09/12/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | While on the interstate my car lost power!! It caused the speed to decline sharply from 70 mph to 15 mph!! It was taken to the garage the next day. A "recall" i never received on my 2014 hyundia santa fe. Said it was fixed. Next time, i am in a remote are, again... No power. Called the hyundai garage, they told me a tow truck would pick it up - i needed to call the hyundai 800 number to set it up. I called, nope, they would not pick it up. Got it to the garage a second time. Supposedly fixed... Third time... Happened again. Called the garage. Unbelievable. This time, i am telling them to keep this death trap and return my money. Never again am i crawling into that thing!! 3 times within 3 weeks!!! Serious safety issues and proven cases of many car fires. Hyundai is fully aware of this and have been avoiding a full recall over a year. Their customer service web site says "due to the overwhelming calls, more employees are answering the phones within one hour"... I was told to expect a call within 5 days. Google it: fo4x, consumer reports, nhtsa, center for auto safety and congress are all involveded. A complete disgrace!!! |
| Vehicle Mileage at Failure | 47000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEEDVILLE, PA |
| VIN pattern | 5XYZUDLB7EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |