| Issue ID | 1588746 |
| Internal NHTSA # | 11241432 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2014 |
| File date | 15/07/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I was driving my car on the freeway, luckily for me l had merged into the slow lane . Upon merging l tried to speed up to leave a safe space between myself & cars merging onto the freeway. When l tried to accelerate there was no response, my dash panel lite up with numerous icons & my engine had no power. L took the next offramp & coasted to a stop , l then put on my hazard lights & lifted the hood to show other cars l was in distress . L called aaa & was towed to the hyundai dealership in van nuys, california . L was notified that my engine had froze & since it was under warranty they would replace the motor. My car has been sitting at the dealership for almost 3 weeks now and they can't give me any idea of how long this will take to replace the motor. There last response to me was they haven't located a replacement motor at this time and to be patient. Well my patience is growing thin , they only respond when l call . Had l been in the fast lane l probably wouldn't be writing this now ( very dangerous situation ) please do something about this before someone else has the same experience and there is a fatality. Thanks for you help, all l can do now is sit and hope they resolve my situation, and that nobody else has to experience this. P. S l will be trading this car in as soon as its fixed l do not feel my family is safe in this car! |
| Vehicle Mileage at Failure | 1 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WESTHILLS, CA |
| VIN pattern | 5XYZU3LB0EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |