| Issue ID | 1513736 |
| Internal NHTSA # | 11151482 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2014 |
| File date | 10/01/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 hyundai santa fe. The contact stated that the vehicle suddenly lost power and there was a drastic reduction in speed to the point that the vehicle could stall. The vehicle was included in nhtsa campaign number: 17v226000 (engine and engine cooling). The dealer (sacramento hyundai, 6250 florin rd, sacramento, ca 95823, 916-427-1234) indicated that they performed the recall repair, but the engine seized shortly afterwards. The vehicle was unable to be driven and the dealer refused to repair the vehicle again. The dealer also indicated that the vehicle was out of warranty. The contact explained to the dealer that the replacement part for the recall failed; therefore, she should not be responsible for replacing the engine. The manufacturer was notified of the failure and the contact was awaiting their response. The approximate failure mileage was 101,000. The vin was not available. |
| Vehicle Mileage at Failure | 101000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ELK GROVE, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |