| Issue ID | 1376781 |
| Internal NHTSA # | 10984546 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2014 |
| File date | 20/02/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 hyundai santa fe. While driving approximately 40 mph, the emission control system warning indicator illuminated and the vehicle lost acceleration. A considerable amount of smoke started emerging from the exhaust pipe. The contact continued driving to an independent mechanic who determined that the vehicle presented a timing default failure and it was using four cylinders instead of six. The contact also stated that the same failure occurred in march of 2017. The vehicle was towed to the dealer where it was diagnosed that the gasket was faulty on top of the engine, causing the loss of engine oil and acceleration. The vehicle was repaired by replacing the gasket and changing the oil filter; however, the failure still occurred. The manufacturer was notified of the failure. The approximate failure mileage was 19,000. Updated 06/23/ 17 *bf *as the consumer stated the manufacturer failed to promptly repair the vehicle under recall. The consumer request to reimbursed for the purchase of the vehicle. *js |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | SCHERTZ, TX |
| VIN pattern | 5XYZU3LB9EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |