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2014 Hyundai SANTA FE Air Bags Problems, Complaints and Defects

Issue ID	1691907
Internal NHTSA #	11360301
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2014
File date	12/09/20
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	The controls on the steering wheel have completely stopped working. According to my research it appears the clock spring in the steering wheel has gone bad. Hyundai has extended the warranty for other models with clock spring issues (see attachment) but not the 2014 hyundai santa fe sport to date. A bad clock spring could affect the air bag including possibly deploying in an accident. This is definitely a safety issue. At the beginning of the clock spring going bad, the controls on the steering wheel would work with the steering wheel turned all the way in either direction. Now, they don't work at all. Since the clock spring could cause a serious safety issue the 2014 model should be included in their extended warranty or recall.... Or shall they wait to see how many people get hurt or possibly killed first. I contacted hyundai and their consumer affairs representative told me there is no extended warranty or recall for my model car. I told her i was going to report it nhtsa and she said i should because that is how these things get taken care of..... Sad that a company will wait on such a safety issue.
Vehicle Mileage at Failure	149000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SHOHOLA, PA
VIN pattern	5XYZUDLB4EGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2FMPK4J92KBC31024 MAJ3S2GE1LC366630 WDC1641862A252511 JTMHX01J5G4128761 1GTU9FELXLZ362334 MHKAA1BA0NJ035626 19XFB2F84DE256068 2C3KA63H37H857885 VF32DNFUF44303107 MNTBCGD40Z0053487 1GNCS18W12K141809 WAUZZZ8E17A046617

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2014 Hyundai SANTA FE Air Bags Problems, Complaints and Defects, Recalls and Failures

2014 Hyundai SANTA FE Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?