| Issue ID | 1029816 |
| Internal NHTSA # | 10557274 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 10/09/13 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | We received a recall letter for the santa fe sports nhtsa campaign number 13v-355. We called our service office (universal hyundai orlando). They were not very helpful. 1) the part is on back order and they have no idea when it will be available 2) when the part comes in it will take at least 4 hours to replace and we will have to leave the car with hem. 3) we live about 15 miles from the nearest hyundai office. 4) they refused to offer a loanee car. They said we could rent a car from enterprise. If a car is recalled we would expect the part to be available and also we would not expect to be out of pocket because of the recall. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KISSIMMEE, FL |
| VIN pattern | 5XYZU3LB9DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |