| Issue ID | 1038606 |
| Internal NHTSA # | 10563542 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 04/02/14 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Just had my windshield replaced 2 weeks ago because of a crack on the base of the windshield. I remote started my car when i was leaving work on a snowy night and when i got to the car and wiped the snow of the windshield i noticed a crack coming from the base of it! No impact marks at all. So the next morning i made an insurance claim and had it replaced by safelite. Now this past week we had snow again in nyc and i was getting ready to leave for work and remote started the car.... Guess what i saw when i got to the car! A crack from the base! So i started researching it and the turbo models have a heating element on the bottom part of the windshield for the wipers to defrost them. Now it sounds like a good idea but not if there's snow on the windshield which is cold and from the other side your heating it up inconsistently only at the bottom. Your just asking for a crack. So this time the windshield was replaced the technician said he thought it was the heat as well and left the element unplugged. Hyundai has been known for fragile glass.... What is going on nhtsa! |
| Vehicle Mileage at Failure | 8700 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ASTORIA, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |