| Issue ID | 1109656 |
| Internal NHTSA # | 10632682 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 10/09/14 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Hyundai santa fe sport 2013 purchased new, single owner vehicle. There have been multiple incidents where the cruise control had one of the following issues. 1. Failed to engage 2. Failed to disengage 3. Made the car accelerate when trying to disengage the cruise control feature it does not happen consistently but it has happened multiple times for me and the other driver within my home. Most recent incident took place 9. 10. 2014. I? M filing this complaint due to the safety concerns associated with the car accelerating when i? M intending for it to slow down by turning off the cruise control. I informed the dealership of this issue when i took my vehicle in for service and since it did not happen during a test drive they did not pursue the issue any further. The inability to duplicate the issue during a test drive does not reduce the safety impact of this software issue when the error occurs. |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MESA, AZ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |