| Issue ID | 1206439 |
| Internal NHTSA # | 10746000 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 02/08/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I was heading home around 9 pm last night and only a few blocks from home when i heard a loud "pop" that sounded like a gun shot. I looked around and didn't see anything out of the ordinary but a few seconds later i started to hear tiny pieces of glass falling down on my sunshade under the panoramic sunroof on my 2013 hyundai santa fe sport. When i got home, i saw that the front half of my sunroof had spontaneously exploded. Luckily, the sunroof and shade were closed when it happened, and i wasn't hurt, but it scared me to think it could have happened when the roof was open or while driving on the freeway! When i took my car into the dealership today, they said the roof had not been recalled and it was not covered under warranty. I had to open a claim with my insurance to start the repair. This is a huge defect and safety issue and hyundai needs to take responsibility for the problem and cover the cost of repairs and my rental car. Ordering the parts and having them shipped from overseas and the repairs are estimated to take at least a week, if not two. Simple research on the internet has lead me to many other complaints of exploding sunroofs on hyundai's and other vehicles manufactured at the same plants such as kia and ford, as well as numerous photos of vehicles with identical damage. Hyundai has acknowledged the problem, yet my local hyundai dealership will not recognize it as a recall. |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORTLAND, OR |
| VIN pattern | 5XYZWDLA9DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |