| Issue ID | 976003 |
| Internal NHTSA # | 10508727 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 17/04/13 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | While waiting to pull out of my subdivision, foot on the brake, i hear a loud bang under the car. Did not know at the time what it was, so as i take my foot off the brake to turn, the car would not move. Tried going in reverse, and no movement. Called roadside assistance and had it towed to the dealership. Said my axle cracked. This is a brand new car!! When i asked if any other owners have had this issue, i was told "no", that i was the first person this happened to. I called hyundai corp hdqtrs in ca and filed a complaint. I was given a case #. They also said no other complaint has been filed, and no recalls issued. This is a dangerous safety issue! Yes, they are fixing it, but i did tell them that i will be leary driving it again. Something needs to be done before someone gets killed!! Thank god i was not moving. |
| Vehicle Mileage at Failure | 4000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALOS PARK, IL |
| VIN pattern | 5XYZU3LB8DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |