| Issue ID | 1275304 |
| Internal NHTSA # | 10854839 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 08/04/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | A friend and i were traveling from richmond, tx to port aransas, tx on friday, april 8, 2016 when the panoramic sunroof spontaneously shattered in corpus christi (on the crosstown expressway - sh 286). It sounded like a gunshot and then the plastic roof covering started to flap indicating the roof had been damaged. We were not following closely behind another vehicle and neither of us noticed a rock or any other object in front of us. After the initial frightening noise, i quickly pulled off the freeway and onto the feeder road pulling into a gas station. The roof had shattered into small pieces. We were able to find a hyundai dealership in corpus christi not far from where the incident took place and slowly made our way there. The manager at that location told us he had known of this happening to the hyundai veloster panoramic roofs. He arranged a rental agreement for a temporary sub vehicle and we were able to continue to our destination. At this moment (monday, april 11, 2016), my santa fe is being assessed at the corpus chrisit dealership. Outcome unknown. Two photos included of damage. |
| Vehicle Mileage at Failure | 34500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RICHMOND, TX |
| VIN pattern | 5XYZW3LA1DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |