| Issue ID | 1601454 |
| Internal NHTSA # | 11255866 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 02/08/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | 2013 hyundai sante fe limited (purchased new) - 8/2/19 steering began to experience a "hesitation", "lag", "play" when turning the steering wheel even slightly in either direction. The problem increased in the "hesitation", "lag", "play" experienced. Performed search on the internet and found that hundreds of owners of hyundai across many models and years experiencing the same problem. A number owners experiencing extreme problems, i. E., steering going out completely or locking up while driving. It appears all these problems are attributable to hyundai's election to use a cheap rubber coupler between the steering column and steering linkage. While researching i found that, in fact, hyundai has issued several technical service bulletins. I have been the only owner of my vehicle. However, i have never received any notification of this potential very dangerous problem with an essential part to the safe operation of these vehicles. The replacement part is $6. 88. Hyundai delearships charge $400-$500 to replace it. Nhtsa should have long ago ordered hyundai to effectuate a replacement of this part with one made of a material that will not degrade as this part does. |
| Vehicle Mileage at Failure | 105000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | KM8SR4HF6DUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |