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2013 Hyundai SANTA FE Steering Problems, Complaints and Defects

Issue ID	1445656
Internal NHTSA #	11071737
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE
Model Year	2013
File date	06/02/18
Component	STEERING
Product type code	VEHICLE
Description of the problem	Steering / suspension. I purchased the vehicle new on 01. 09. 2014 out of the showroom. About 3-4 months later, i started to notice the steering and rough ride. The steering was like a vehicle with "jimmy legs" loose and all over the road. I took it back to the dealership to get checked out. First thing it was out of alignment on the front end (left toe -0. 10d, right toe -0. 09d). They checked the suspension and told me that the components were good with no damage or wear including the struts. I told them of how rough the ride is driving at variable speeds on the local roads. Ever since, i have had 5 alignments and still have the same handling and steering problems. I took my vehicle to sears to have an alignment checked and was told the left front was out by -0. 07d. The mechanic told me that i was the 6th person with the same model vehicle to come in there in the past two weeks with the same problems. He stated that the reason for the issues are coming from the electronic steering module. When you adjust the steering wheel to on of the three settings (normal, comfort, sport), it causes the front alignment out. This to me sounds like a design flaw and hyundai does not want to address this issue. I just get tired every time i take it to the hyundai dealership of being told that there is no problem, it is how it is suppose to ride like that due to that it is not a car. I was at hyundai dealership on 06/feb/18, and that is what they told me but i had to pay another $89. 95 for an alignment again, left front was out (toe -0. 15d) right front was out (toe -0. 18d). I was told that the struts and suspension was ok, but could be the tires. I have 29,374 miles on it and i am getting tired of having to bring it in to have the same work done and being told that there is nothing wrong. I have all paperwork to use to show the alignments that were done.
Vehicle Mileage at Failure	29374
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LAFAYETTE, IN
VIN pattern	5XYZUDLA6DGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2HJYK16468H521532 WF0JXXWPBJBU80748 1G1PC5SH5G7213218 3GYT4NEFXBG397544 WBA5B1C57GG129171 WF0DXXGAKDDB51059 3C4NJDDB5HT646297 1B7JC26Z1TS586911 JMYSRCS1A8U000982 JA4ARUAU1VU002272 MNBUMFF80JW853960 JKAENEC13SDA10281

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2013 Hyundai SANTA FE Steering Problems, Complaints and Defects, Recalls and Failures

2013 Hyundai SANTA FE Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?