| Issue ID | 1044916 |
| Internal NHTSA # | 10567805 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 27/06/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | After driving this new car for a few weeks i noticed that keeping the car in a straight line at highway speeds was difficult. Called dealer and brought in for inspection. They said that steering was normal at this time. Filed a complaint with hyundai customer service. This car has been back to the dealer 12 times for the steering complaint. The dealer has done 2 alignments,3 wheel balances,several road tests including a 101 mile test by the hyundai field service engineer. Computer updates and driving other new santa fe's for comparison. It was suggested by the service manager that we replace the tires with another brand at 4,346 miles. Since the new tires where installed i can keep the car going in a straight line at 75mph. The steering is still quite sensitive but the wandering has improved. The dealer did not give up on correcting the problem and i will keep in contact with them. |
| Vehicle Mileage at Failure | 1127 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MESQUITE, NV |
| VIN pattern | KM8SRDHF3DUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |