| Issue ID | 1043851 |
| Internal NHTSA # | 10567352 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 31/12/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | As first-time owner of a hyundai vehicle (2013 santa fe sport 2. 0), i am deeply troubled and disappointed by my ownership experience. My main complaint consists of operating a very unstable vehicle at highway speeds. It wanders, surges, and generally has a mind of its own. I constantly find myself trying to identify the blasts of wind that jostles my vehicle from side-to-side, only to realize it's a perfectly still day. Driving past other vehicles or having other vehicles pass me causes instability and is a challenge to keep in the lane. In support of the steering issue, it is non-linear, unpredictable, and feels disconnected from the front wheels. Additionally, without the steering wheel being rotated, the vehicle will make course corrections that are unexpected, inconsistent with steering angle, and feel unsafe on all road surfaces. My purchasing dealership tried to blame the steering issue due to the fact that the roads are not 100% level, flat, smooth, etc. I have been driving many different cars for over 30 years and this is the first time i have ever owned a vehicle that feels unsafe in all driving conditions - as if it were on ice! It is very tiring to drive this vehicle on long trips as it demands constant corrections to keep the vehicle in the lane. On straight, level roads, the vehicle wanders to the left or right. Higher speeds make the problem worse. I have taken my 2013 santa fe sport to be fixed on more than 4 occasions and no realignment, software update, tire inflation adjustment or related attempts have been successful in correcting the steering/handling problems of my vehicle. |
| Vehicle Mileage at Failure | 300 |
| Number of Occurences | 1 |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | GREENSBORO, NC |
| VIN pattern | 5XYZU3LA1DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |