| Issue ID | 1098627 |
| Internal NHTSA # | 10622149 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 13/08/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I had just picked my vehicle from the dealer from having a 30,000 mile service completed. I left the dealership coming to a complete stop leaving the parking lot. Proceeded to the next stop light and came to a complete stop. The next stop light turned yellow and i was applying the brakes. I felt a pop in the brakes and the peddle went directly to the floor and the vehicle did not stop. I coasted to the next available place that i could pull off, and let the vehicle coast to a stop. I contacted the dealer and they came to get the vehicle. I followed the dealer driver as he drove the vehicle back to the dealership. On the way the courtesy driver came back with the mechanic. They popped the hood and he checked it out. When we got back to the dealership i asked what the mechanic was doing. He said he thought something may not have been connected from the service, which was not the case. They informed me they would call me in the morning with what they find. I had my daughter in the vehicle and we were lucky that it didn't happen at a busy intersection. My main concern is knowing my rights when i do get the vehicle and my concern that after a 30,000 mile tune up and a full vehicle inspection that this happened. I am concerned with the safety of myself, family and friends in this vehicle. |
| Vehicle Mileage at Failure | 34876 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MT ZION, IL |
| VIN pattern | KM8SRDHF8DUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |