| Issue ID | 1678314 |
| Internal NHTSA # | 11342078 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 15/07/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 hyundai santa fe. The contact stated that upon servicing his vehicle, he discovered grease leaking from a stub located between the right axle and the transmission. Upon investigation, the contact discovered nhtsa campaign number: 13v355000 (power train) which was linked to the failure. The contact performed a vin search which showed that the vin was included. The contact reached out to the manufacturer who first informed him that his vehicle was not included in the recall. The contact then stated that after he gave the manufacturer additional information, it was determined that the vehicle was included. The vehicle was taken to coughlin hyundai (2300 hebron rd, heath, oh 43056) where the contact provided the dealer with a case number from the manufacturer which stated that the vehicle should be repaired under nhtsa campaign number: 13v355000 (power train). The dealer disputed the claim and contacted the manufacturer who then denied the repair for the recall. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 103,000. |
| Vehicle Mileage at Failure | 103000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEWARK, OH |
| VIN pattern | 5XYZUDLB4DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |