| Issue ID | 1089937 |
| Internal NHTSA # | 10615232 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 01/03/14 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | The vehicle has never displayed correct mpg. The digital read out that "tells" you your average mileage is always 2 or 3 miles off the actual mpg. I reset all the settings every fuel up. It 'tells" me i'm averaging 21 mpg, but when i check it multiple times it's actually 18mpg. The vehicle is supposed to ge 21/29 and i now have 15,000 miles on the car and i've never gotten more than 19 in town or about 27 on the road and those are few and far between. Yet, the gage is always inaccurate by 2 to 3 mpg. I feel that is very deceiving. If you didn't check it yourself, you would think it's getting the gas mileage it's supposed to, but the readouts are wrong. I don't know if it's deliberate or a calibration issue. I took it to the dealer, but they claim everything is fine. If i'm supposed to file this complaint with another agency, please let me know. |
| Vehicle Mileage at Failure | 12000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TYLER, TX |
| VIN pattern | 5XYZU3LB2DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |