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2013 Hyundai SANTA FE Fuel System, Gasoline Problems, Complaints and Defects

Issue ID	1045062
Internal NHTSA #	10567901
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	SANTA FE
Model Year	2013
File date	11/12/13
Component	FUEL SYSTEM, GASOLINE
Product type code	VEHICLE
Description of the problem	Purchased car 7/2013. Brought car to lester glenn hyundai at toms river nj for service on 3/5/2013. They had vehicle for 3 days which included other repairs. In the past 3 months, the digital readout that shows remaining miles to fuel capacity is not accurate or close to it in comparison to other fuel gauge that shows fuel in tank. The gauge reads only 250 to 270 miles distance when i refueled my car to the brim. Dealer said it shows this reading because of my driving habits. I'm the only driver and treat this card with kid gloves and do not drive fast or sudden stops (64 age). If you divide the fuel capacity in the tank 19 gallons by 270 miles gives you 14. 2 miles. The gauge on my dashboard for average miles per/gallon is 23 miles. If you calculate 23 miles by 19 gallons results show 437 miles. I called corporate hyundai yesterday case # 6456349 and they couldn't help me or explain the reasoning behind the problem other than my driver habits. Either the gauges are defective or worse the mileage reported to epa/dot is false and not 18 city and 24 highway miles as shown on window sticker description when i purchased the car. Please help me because hyundai will not respond to my concerns and factual complaints. The service representative gave me a blank look when they return the car to me when i showed them the gauge after servicing. Could not explain and recommend resolution! When exiting the dealer, i ran into another person with similar complaint about fuel gauges giving conflicting information. Please help me because hyundai doesn't listen to little guy consumer. Thank you in advance for your help and assistance.
Vehicle Mileage at Failure	3000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	STATEN ISLAND, NY
VIN pattern	KM8SRDHFXDUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1C4RJFCG2DC654518 KNAKU811SC5345803 3KPA251ABKE152336 JTEBU5JR5F5224279 1J4BA3H1XAL000000 1C4RJFJT7HC938734 2HGFC1E57JH200397 SJAAM14V6NC011242 1G6AV5S84E0155151 WBA87FV05RY434162 KNDJP3A50K7643647 1HD1BKL18RY035817

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2013 Hyundai SANTA FE Fuel System, Gasoline Problems, Complaints and Defects, Recalls and Failures

2013 Hyundai SANTA FE Fuel System, Gasoline Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?