| Issue ID | 974847 |
| Internal NHTSA # | 10505980 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 10/04/13 |
| Component | EQUIPMENT ADAPTIVE |
| Product type code | VEHICLE |
| Description of the problem | In an emailed response, the hyundai motor corporation is deflecting a malfunction and possible safety issue with its redesigned 2013 model vehicles? Bluetooth functionality to wireless carriers and/or phone manufactures? Equipment when it is evident that the issue is with their component(s). Issue: - at approximately the 14:45 to 15:00 minute call duration, the vehicle's bluetooth mutes the drivers? Communication. This causes an undue necessity for the drivers to manually manipulate the vehicle? S components or the drivers? Personal handset, to continue the communication. The type of phone and carrier determines the extent of the drivers? Unnecessary action. This distraction undermines the safety benefits associated with bluetooth hands-free motor vehicle operation. Evidence: - various phone manufacturers? Handsets (thru multiple carriers) exhibit the same issue. Furthermore, internet research finds the same problem being reported by different 2013 hyundai vehicle owners. Http://townhall-talk. Edmunds. Com/direct/view/. F202db3 considering the consequences of distracted motor vehicle operation this issue should be considered by the nhtsa for further review. |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TAMPA, FL |
| VIN pattern | 5XYZT3LB3DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |