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2013 Hyundai SANTA FE Engine Problems, Complaints and Defects

Issue ID	995291
Internal NHTSA #	10524926
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	SANTA FE
Model Year	2013
File date	02/01/13
Component	ENGINE
Product type code	VEHICLE
Description of the problem	Below is the report sent to hyundai on july 15, 2013 re: hyundai santa fe suv being probed for sudden power loss -- reported by associated press july 10, 2013. We purchased a santa fe sport at the end of november 2012. On january 2, 2013 with only 1018 miles on vehicle, our santa fe experienced essentially the same problem as described in the referenced article. A loud noise occurred (as if running over an obstacle), the engine lost all power and died. Upon restart, the vehicle would not move either forward or backward in reverse. After setting awhile, we were able to very slowly drive the car about 500 to 1000 feet to the dealership. Ruddell dealership was unable to repeat the experience. I now do not trust the vehicle and want it thoroughly inspected to determine if it too has a cracked axle as noted in the newspaper article. We have a road trip planned in early august and do not want to drive this car until it is thoroughly inspected. I took the car to ruddell auto on july 10 and showed them the associated press article but they did not offer to do anything about it. Ruddell said they would have to wait until hyundai issued a campaign or recall but that is not satisfactory or acceptable. The car now has about 7400 miles on it. The dealership from which we bought the car is ruddell auto in port angeles, washington 98362, usa. Please contact me and inform me what hyundai intends to do regarding this serious issue. If i do not receive an acceptable reply from hyundai, then i, too, will report it to nhtsa.
Vehicle Mileage at Failure	1018
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PORT ANGELES, WA
VIN pattern	5NPET46C49HXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF1KF26157K565571 1FA6P8CF7N5144360 5NPEB4AC1DH710842 WP0ZZZ99ZJS151484 WBA82GE070VR62010 1FTEW1EP0NFB20157 VF1FLAHA67V295468 MNTCB2D23A0007977 3AKJHHDR4LSLJ9955 WDC1569522J150112 MMAJLKL10LH014559 WAUZZZ8V7GA904601

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2013 Hyundai SANTA FE Engine Problems, Complaints and Defects, Recalls and Failures

2013 Hyundai SANTA FE Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?