| Issue ID | 1710026 |
| Internal NHTSA # | 11382747 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 19/11/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Originally i drove this vehicle which is mostly driven by my wife on the week of 27oct20. I noticed a few times something smelt like it was burning, i couldn't decipher if it was a burnt oil or electrical smell. While driving down the road with my kids in the vehicle the engine just shut off, i was able to throw it into neutral and press the start button and it started right back up as i was rolling down the street. It did this two more times before i got to my destination. I brought it to the dealership that friday, 30oct20 for an oil change and for them to look into it. It was at the end of the day so they had no upper technicians to check it out but they did perform an oil and cabin air filter change and asked that i bring it back. 3 weeks later on 19nov20 i was driving my kids again when the engine started to knock and shut off again. I had the vehicle towed to the dealer on 28nov20 after looking into this issue and reading a bunch of articles about hyundai & kia being fined for not responding to a recall which stated debris from manufacturing could restrict oil flow to connecting rod bearings, which is exactly what the knocking in my engine sounds like, potentially causing the four-cylinder engines to stall or catch fire. I have had all of this minus the fire thank god! But, now the it makes sense about the burning smell i was smelling. I believe all these issues are tied into campaign#/recall 162. For this recall a sensor should've been installed in my vehicle back in 2017 according to service records that should've indicated this issue and alerted me. Even to the day it was towed to the dealership the engine would run, knock but not one service light would light up on my dashboard. I'm still waiting for a hyundai representative to come and inspect my vehicle as it has not moved since it was dropped off with the dealer. |
| Vehicle Mileage at Failure | 126000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDMOND, OK |
| VIN pattern | 5XYZW3LA1DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |