| Issue ID | 1700836 |
| Internal NHTSA # | 11367006 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2013 |
| File date | 02/10/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 hyundai santa fe. The contact stated that when he accelerated from a stopped position the vehicle would not engage in gears to accelerate and it would perform like a manual transmission vehicle stuck in neutral. The rpms would reeve up as a result before the vehicle would finally shift into gear to accelerate when the contact pressed on the fuel pedal. This condition would occur off and on while he drove his vehicle. The contact was able drive to his destination. He had the engine replaced before with a recall repair nhtsa campaign number: 17v226000 (engine and engine cooling) but the issue recurred again. The dealer fred beans hyundai 4465 west swamp road, doylestown, pa 18902 (215) 345-8200 stated that they would not replace the engine a second time. The manufacturer stated that same as the dealer. The replacement cost would be the contact's to pay. The vehicle was still not repaired. The failure mileage was 160,000. |
| Vehicle Mileage at Failure | 160000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DOYLESTOWN, PA |
| VIN pattern | 5XYZU3LB3DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |